PRIVACY POLICY
INTRODUCTION
We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use and safeguard your personal information when you visit our website or use our services, including the purchase of interactive maps and itineraries.
By using our website and purchasing our products, you agree to the terms outlined in this Privacy Policy.
INFORMATION WE COLLECT
We only collect the following personal information:
• Name
• Email address
• For personalized itineraries: preferences, travel dates and specific requests related to your itinerary.
Important Note: We do not collect or store any payment information, such as:
• PayPal details
• Credit card numbers or details
All payment processing is done securely through third-party services like Stripe and PayPal and we do not store any payment-related data on our servers.
HOW WE USE YOUR INFORMATION
We use the personal information for the following purposes:
• To process and complete your orders for interactive maps and itineraries.
• To communicate with you about your purchases or provide you with updates regarding your maps or itineraries.
• To send you purchase confirmations, updates or customer support-related emails.
• To create customised itineraries based on your preferences and send them to you in PDF format.
• To improve our website, products and overall customer experience.
SHARING YOUR INFORMATION
We respect your privacy and do not share, sell or rent your personal information to third parties except in the following cases:
• Service Providers: We may share your information with third-party service providers (like Stripe or PayPal) to help process payments, deliver products (maps or itineraries) or provide customer support. These providers are required to handle your data securely and are only permitted to use your data to complete the services we provide.
• Legal Requirements: We may disclose your personal information if required by law or if requested by governmental authorities, such as a court order or legal obligation.
SECURITY OF YOUR INFORMATION
We take the security of your personal data seriously. We employ various measures to protect your information, including encryption during data transmission and secure payment processing through third-party providers like Stripe and PayPal.
However, please note that we do not store any payment-related information on our servers. All sensitive payment details (such as credit card numbers) are handled directly by our payment processors.
YOUR RIGHTS
As a user, you have the following rights regarding your personal information:
• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You can update or correct any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal data, except for data that we are required by law to keep.
To exercise these rights, please contact us at:
Email: info.mapturas@gmail.com.
Instagram: @mapturas
DATA RETENTION
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, it will be deleted or anonymised.
THIRD-PARTY LINKS
Our website may contain links to third-party websites. These external sites have their own privacy policies and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page and the updated policy will be effective immediately upon publication.
CONTACT US
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Email: info.mapturas@gmail.com
Instagram: @mapturas